LFG — Leadership. Fundraising. Growth.

Monthly giving that compounds. Not monthly giving that leaks.

If your sustainer program feels fragile, it is not a copy problem. It is infrastructure. We rebuild the system so cohorts survive, upgrade, and produce predictable net.

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What we fix

Weak first 90 days onboarding that never turns donors into partners.
Payment failure chaos. Expired cards. No ownership. No recovery cadence.
Upgrade activity that depends on someone remembering.
Acquisition that optimizes for volume, then hands you churn.
Reporting that cannot answer one question: are cohorts surviving.

You do not need more tactics. You need one accountable owner for retention, upgrades, and the business model.

What you get

1. Monthly Giving Diagnostic

Cohort retention map. Where you are losing people and why.
Payment failure funnel. Volume, recovery rate, revenue at risk.
Upgrade readiness score. Segments, timing, offer ladder, channels.
Journey gaps. Welcome, first ask, habit formation, anniversary moments.
Execution plan. Who owns what. What ships in 30, 60, 90 days.

2. Rebuild and Run

First 90 days onboarding rebuilt for behavior change, not gratitude theater.
Payment recovery system with clear triggers and weekly operating cadence.
Upgrade program with monthly targets, creative rotation, and channel roles.
Forecasting that leadership can trust. No vibes. Just math.

3. Train your team

Playbooks for onboarding, recovery, upgrades, and reporting.
Roles and handoffs that stop work from disappearing.
Operating rhythm your team can run without you.

Who this is for

You have sustainers, but churn is eating growth.
Your break even timeline is getting longer every year.
You want predictable revenue, not constant re-acquisition panic.
You need an operator who has owned the system end to end.

Related services

Monthly Giving Playbook — The complete operator's guide to building sustainer programs that compound.
Donor Retention — Fix the back end so your sustainer investment holds.
Supporter Journey Design — Build the lifecycle that turns first gifts into long-term revenue.
Development Operations — Clean the ops that support your sustainer program.

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